Hybrid Franchise Tech Support Specialist
Listed on 2026-11-04
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Neighborly - USA Shared Services seeks a Help Desk Tech to provide first-level support for franchise-facing technology. You will diagnose issues, document resolutions, and support users via phone, email, or chat from our Waco, TX office in a hybrid setup.
The role emphasizes customer service, Windows and browser knowledge, and strong communication to resolve incidents within SLA. Training may be provided via webinars to empower franchise teams.
This opportunity is for the Hybrid Franchise Tech Support Specialist role at Dwyer Franchising LLC.
The position is based in Waco, TX, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 42.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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