Store Manager, Retail & Store Manager

Lead the Team. Drive Sales. Own the Results!

We're looking for a strong, results-driven Store Manager to lead daily operations, develop a high-performing team, and deliver exceptional customer service. You'll oversee sales and profitability, manage inventory and operating expenses, control shrinkage, and ensure company assets are protected. Through hands-on leadership, employee training, and sound business decisions, you'll play a key role in the success of your store. If you're a motivated leader who knows how to build a team and drive results, we want to hear from you!

The primary job functions include, but are not limited to:

Analyzes and measures business trends; develop and implement plans to maximize sales and meet, or exceed, goals and objectives

Controls shrinkage (MIA’s), expenses, and payroll

Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all areas; ensure selling floor is adequately stocked

Reviews store trends and recommend and initiate changes for maximizing goals and objectives

Ensures compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.

Continually evaluates and reacts to performance issues; completes and administers 90-Dat and Annual employee reviews

Trains and develops store employees in all aspects of the business; direct and monitor training and development for all store personnel

Handles and resolves issues between employees and customers and/or among employees

Monitors and assists in Accounts Receivable collections

Maintains all merchandising standards, display presentation, signing standards and monitor inventory levels

Plans and assigns daily goals, tasks and assignments, assuring proper completion through follow-up Monitors sales performance and adjust strategies as needed

Maintains adherence to all Company policies and procedures

Manages all office tasks including management of funds and media, receiving, inventory, payroll, and writing the employee schedule

Communicates with all staff

Routinely contacts and visits customers to foster improved communications and build upon relationships

Ensures that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service

Implements and maintains guest service standards

Train and develop store staff in all aspects of the business

Ensure all store employees are performing according to job function

Willingness and ability to work additional hours as needed (including weekends and holidays) and travel to various company locations

Perform any duties which may be assigned by a Supervisor Skill Requirements The skill requirements include, but are not limited to:

Demonstrate honesty and trustworthiness

Possesses cultural awareness and sensitivity

Demonstrate a sound work ethic

Excellent customer service and interpersonal skills

Demonstrate attention to detail

Uses reason, even when dealing with emotional topics

Displays a willingness to learn new skills to improve job performance

Promote a harassment-free environment

Openly supports the organization’s goals, values, and policies

Possess strong analytical and problem-solving skills

Effective verbal and listening communication skills

Effective time management skills

Ability to teach, coach, inspire, mentor and empower others

Ability to deal with frequent changes, delays, or unexpected events

Willingness to accept responsibility; follows or exceeds organizational standards

Knowledge of automotive parts, equipment and systems

Ability to process information and merchandise…