Sales Coordinator

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Time Manufacturing Co, Waco, TX, US

2 days ago Requisition

Department: Sales
Reports To: Quote Manager

The Sales Coordinator supports the Sales Department by preparing and managing customer quotations, providing product and pricing information, coordinating order accuracy, and maintaining sales reporting. This position serves as a key point of contact for the outside sales team and helps ensure customers receive accurate, timely information regarding products, pricing, specifications, and company policies.

The ideal candidate is experienced, detail-oriented, well-organized, and capable of making sound decisions within established guidelines while recognizing when additional guidance or support from other departments is needed.

• Sales Support and Communication
  • Respond to incoming telephone calls, faxes, and other communications from outside sales representatives regarding pricing, product specifications, availability, and company policies.
  • Provide accurate information or direct inquiries to the appropriate individual or department.
  • Maintain effective communication with Sales, Order Management, and other internal departments to support customer needs.
• Quotation Preparation and Administration
  • Prepare quotations for domestic customers and national accounts in accordance with established pricing guidelines, product specifications, and company policies.
  • Prepare, type, review, and distribute quotations accurately and within established deadlines.
  • Verify quotation details and ensure all relevant pricing, product, and specification information is included.
• Order Review and Coordination
  • Review customer orders against approved quotations to identify discrepancies in pricing, quantities, product configurations, and specifications.
  • Work closely with Order Management to resolve discrepancies and ensure orders comply with quoted requirements.
  • Assist in clarifying product configurations and finished-product requirements to help prevent errors and ensure order accuracy.
• Competitive Market Information
  • Gather, maintain, and provide competitive pricing and product information to support the Sales Department.
  • Assist sales representatives with information needed to respond to customer inquiries and competitive situations.
• Reporting and Documentation
  • Prepare and distribute weekly quotation activity reports and other sales reports as assigned.
  • Maintain accurate quotation records and supporting documentation.
  • Assist with other sales administrative and reporting requirements as needed.
• Field and Trade Show Support
  • Attend trade shows and industry events as required.
  • Participate in field sales calls as needed to support sales representatives and customer relationships.
• Additional Responsibilities
  • Perform other related duties as assigned to support the Sales Department and overall business objectives.

• Product Knowledge: Working knowledge of company products, product configurations, specifications, and competitive offerings, or the ability to efficiently obtain accurate information from appropriate resources.
• Communication
  
  Skills:
  
  Strong telephone, verbal, written, and interpersonal communication skills, with the ability to communicate professionally with customers, sales representatives, and internal departments.
• Computer
  
  Skills:
  
  Proficiency in typing, word processing, and standard office software; ability to learn and use company quotation, order management, and reporting systems.
• Attention to Detail: Ability to review pricing, quotations, orders, and…