Senior Technician - Waco

General Job Description

The Senior Technician is a heavy equipment mechanic that specializes in the modernization and repairing of cranes. This position may perform routine maintenance, troubleshooting, repairs and upgrades, as well as solving complex problems when the crane malfunctions. It requires self‑sufficiency, leadership abilities, effective communication, and professionalism in order to lead field technicians and serve as the liaison between HCSG management and customers.

The Technician works in a safety‑first environment and must be available on‑call for after‑hour or weekend services as required by customers.

• Must be on‑call and provide after‑hour services as required.
• Troubleshoot, repair, inspect, and upgrade industrial hoists and cranes at customer locations.
• Train and mentor field technicians.
• Perform OSHA‑required hoist and crane inspections and generate inspection reports and repair orders.
• Communicate with the Service Manager and Branch Manager during the day so that work can be scheduled and completed on a daily basis.
• Consult with customers regarding all repair and safety‑related issues and discuss recommendations that will assist the customer with improving their services.
• Maintain all company‑issued equipment, vehicle, and assets in a safe and proper working order.
• Operate tools, equipment, and vehicles in a safe and responsible manner. Notify immediate supervisor of any deficiencies.
• Maintain supply of HCSG forms and miscellaneous materials in the company vehicle.
• Maintain the ability to work with others in a team environment.
• Attend company‑provided trainings and seminars as required.
• Participate in HCSG 5‑Marks program.
• Other duties as assigned.

The work is labor intensive. Must be able to lift up to 50 lbs on a daily basis and up to 100 lbs on occasion. Requires 90% frequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting, and prolonged standing and sitting. Occasional pushing, pulling, kneeling, and crawling are required. The position also involves great hand and eye coordination. Heights exceeding 50 ft from time to time are normal.

Employee will be required to travel 20‑50% of the time and must be willing to work various shifts, including on‑call and overtime. Travel out of town may be required at the discretion of the company.

Work is normally performed inside or outside (pending customer requirements) with varying degrees of extreme hot and cold temperatures depending on the weather. During summer months temperatures can exceed 120 °F. The position is frequently exposed to noise, heights, fumes, dust, and odors.

• At least 5‑7 years of crane repair & maintenance experience
  • At least 3‑4 years of electrical and/or mechanical experience in lieu of crane repair & maintenance experience.
• Must have a valid driver’s license and acceptable driving record.
• Must always commit to working and driving safely.
• Must be willing to work off the ground at various heights.
• Must have basic computer skills to work with web‑based crane inspection programs.
• Must be able to communicate well with others and work independently or as a team.
• Knowledge of hand tools and/or possess hand tools.
• Must be able to pass a pre‑employment drug test and background (DISA) and submit to random and annual drug testing as required.

• Vocational/Technical training certificate.

Mid‑Senior level

Full‑time

Information Technology

Facilities Services