Family Support Specialist; Community Based

• Transformation Waco
• Waco, TX 76708
• $60,000 – $70,000 / Year
• Full Time
• Submissions Due by

Position Overview
The Family Support Specialist is a licensed social work professional who leads Transformation Waco's parent education program and serves as the clinical and administrative resource for the Family Resource Center team. This position delivers parenting classes and groups, manages grant requirements and reporting, oversees scheduling and data systems for the FRC and parenting programs, and maintains after-school program data.

Job Title
Family Support Specialist (Community Based)

Department
Transformation Waco / Family Resource Center and Kate Ross

Reports To
Chief Executive Officer
Wage/Hour Status
Full-Time (40 hours), Exempt

Qualifications

Master of Social Work (MSW) from a CSWE-accredited program required.

LMSW required, or ability to obtain within six months of hire.

Experience

Two or more years of experience in parent education, family services, or child and family social work.

Experience facilitating groups and delivering structured or evidence-based parenting curricula.

Experience with grant reporting, outcome tracking, and program data preferred.

Supervisory or lead experience preferred.

Required Knowledge and Skills

Knowledge of child development, family systems, trauma-informed practice, and school readiness.

Strong group facilitation and case management skills.

Proficiency with data systems, spreadsheets, and scheduling tools; ability to produce accurate reports.

Ability to interpret grant requirements and keep the program in compliance.

Ability to coach and support staff, give clear direction, and solve problems in real time.

Strong confidentiality practices and sound ethical judgment consistent with the NASW Code of Ethics.

Essential Duties and Responsibilities

Parent Education and Groups

Provide parent education services to a caseload of 25 families

Plan, facilitate, and evaluate parenting classes and support groups.

Conduct parent assessments, set goals, and document participant progress.

Lead the parent education curriculum and fidelity for all parent educators.

Manage grant deliverables, timelines, and compliance for the parent education and FRC programs.

Prepare grant reports, outcome summaries, and data for funders and leadership.

Monitor FRC and parent education budgets; prepare budget requests with the CEO.

Support grant renewals and new applications with program narratives and data.

Scheduling and Data (FRC, Parenting, and After School)

Build and maintain schedules for parenting classes, groups, FRC staffing, and FRC programming.

Maintain the data systems for the FRC and parenting programs: intakes, ESQ results, referrals, attendance, points, and service counts.

Review the data entered by FRC staff for accuracy and completeness.

Collect, maintain, and report after-school program data (attendance, outcomes, and grant-required measures).

After School Launch at Kate Ross

Open the Kate Ross After School program daily from 3:30 to 4:00 pm: student check-in, attendance, snack, and opening activities.

Maintain safe supervision until the After School Site Coordinator arrives, then complete a brief handoff.

FRC Team Resource and Supervision

Support the FRC Specialist and FRC Assistant; hold a weekly check-in to discuss client strategies, schedules, and priorities.

Be available by phone to FRC staff for client concerns and escalations.

Provide social work consultation on complex family needs, crisis situations, and referrals.

Accept referrals of FRC clients into parent education services.

Perform other related duties as assigned.

Working Conditions
Maintain emotional control under stress. Frequent standing, walking, lifting, carrying, pushing, squatting, and/or pulling. Some…