Personal Insruance Account Manager

Join Our Team as a Personal Account Manager!

O’Neill Insurance, a rapidly expanding and culture-driven insurance agency in Wadsworth, Ohio, is seeking an experienced and motivated Personal Account Manager to join our team of passionate insurance professionals. In this role, you’ll provide exceptional service and personalized guidance to our personal lines clients, helping them safeguard their homes, vehicles, and families. You’ll partner closely with producers to support new business growth, assist clients with coverage options, and play a key role in strengthening long-term relationships.

As a Personal Lines Account Manager, you’ll be part of a supportive, team-oriented environment where your expertise is valued and your professional growth is encouraged. You’ll collaborate with other Account Managers and Account Assistants to ensure a seamless, high-quality service experience that our clients can depend on.

What You’ll Do

• Manage and provide exceptional service to a dedicated book of personal insurance clients
• Offer clear, informed guidance on insurance options to help clients make smart protection decisions
• Assist clients with renewals, coverage updates, and claims support
• Build and nurture long‑term relationships through proactive communication and follow‑up
• Continue building your skills with the support of our continuing education and training opportunities

What We’re Looking For

• Minimum 2‑3 years of personal insurance experience (agency or carrier)
• Ability to quickly learn and adapt to new concepts, technology, and automation tools
• Strong professional communication skills—both written and verbal
• Active Property & Casualty license (or willingness to obtain within 60 days)
• A desire to contribute to and thrive within a culture-first organization that lives its Core Values daily

• Competitive Compensation
• Medical, Dental, Vision, Life & Disability Insurance Plan – 100% paid for Employee
• Paid Holiday, Vacation, and Sick Time
• 401(K) Plan with Employer Contribution
• 30 Hours Per Year to Volunteer for a Non‑Profit Organization
• Birthdays off
• Hands‑on Training
• 100% Paid Continuing Education and Professional Development
• Mon‑Fri Schedule

O’Neill Insurance is an independent insurance agency offering a comprehensive suite of insurance solutions to protect you from the unexpected throughout Ohio in Wadsworth, Akron, Medina, Wooster, Cleveland and Canton.