Service Manager

3 weeks ago Be among the first 25 applicants

This range is provided by Vision Ford-Lincoln. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$50,000.00/yr - $/yr

Job Description :

Are you a high-performing leader who thrives on building strong teams and delivering top-tier customer experiences? Vision Ford Lincoln is looking for a

️ Service Manager

Location:
Vision Ford Lincoln - Wahpeton, ND

Employment Type:

Full-Time

Compensation:
Base + Commission



Job Description :

Are you a high-performing leader who thrives on building strong teams and delivering top-tier customer experiences? Vision Ford Lincoln is looking for a Service Manager who's ready to take charge, lead by example, and help drive our service department to the next level.

We're a fast-growing dealership built on high standards, real teamwork, and big growth opportunities. If you've got the drive, we've got the career path.

What You'll Do:

Lead, train, and support a high-performing team of service advisors and technicians

Manage daily service operations to ensure productivity, profitability, and customer satisfaction

Maintain CSI standards and ensure timely, quality repairs

Collaborate with Parts, Sales, and Warranty departments to maximize internal efficiency

Forecast staffing needs and service volume to support store growth

Champion a winning service culture focused on excellence, speed, and transparency

Requirements

What You'll Need:

• ????️3+ years experience in fixed ops or service management (automotive preferred)
• Strong leadership, coaching, and conflict-resolution skills
• Ability to handle a fast-paced environment with ease
• Strong understanding of vehicle systems and repairs
• Comfort with computers and DMS (CDK, Reynolds, etc., a plus)
• Working knowledge of RO metrics, profitability, and technician productivity
• Valid driver's license & clean driving record
• Ability to manage workflow, customer concerns, and vendor relationships
• A results-driven mindset with a passion for people and process improvement

• Competitive Pay Commission, monthly and quarterly performance bonuses
• Health Insurance fully covered, Dental and Vision Insurance optional
• ️ 401(k) with Company Match
• Paid Training & Certification
• ️ Paid Time Off + Holidays
• Employee discounts on vehicles, service, and parts
• Positive Team Culture with real career growth

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Industries
  
  IT Services and IT Consulting

Referrals increase your chances of interviewing at Vision Ford-Lincoln by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.