General Manager

General Manager - Hilton Waikoloa Village

Apply for the General Manager position at Hilton Waikoloa Village.

As General Manager, you will lead Hilton Waikoloa Village, one of Hawaii Island’s most iconic oceanfront resorts. Spread across 62 acres of lush tropical gardens, waterfalls, and waterways, this destination offers guests unforgettable experiences – from three pools (including the island’s largest water slide) and a saltwater lagoon teeming with tropical fish, to nine distinctive dining venues, a full‑service spa, and immersive Hawaiian cultural experiences.

You will shape and sustain an immersive island‑style guest journey, guiding all facets of resort operations – service excellence, team culture, brand stewardship, recreational programming, F&B innovation, and memorable events. Your leadership will reinforce this resort’s place as a premium destination while nurturing an engaged, high‑performing team.

Nestled along 62 lush oceanfront acres on Hawaii’s famed Kohala Coast, Hilton Waikoloa Village invites guests into a world of vibrant resort energy and island‑style comfort. With tropical gardens, meandering waterways, air‑conditioned canal boats and trams, the resort feels more like a self‑contained village than a standard hotel. Accommodation spans several distinct towers, each offering comfortable rooms and suites with scenic views of the gardens, lagoon or Pacific.

The centerpiece is a four‑acre ocean‑fed saltwater lagoon shimmering with tropical fish and sea turtles, three expansive pools including a water slide‑equipped “Kona Pool,” and a lively collection of 14 restaurants and lounges. Whether snorkeling in the lagoon, exploring the resort’s “museum walkway,” teeing off on nearby golf courses, or simply soaking up island sunsets, Hilton Waikoloa Village provides memorable Hawaii experiences for families, couples and groups seeking fun and relaxation.

• Minimum of 5 years’ Hotel General Manager experience with a proven track record leading operations in a property with minimum $50M annual revenue.
• Demonstrated experience managing labor relations and union partnerships.
• Ability to cultivate and maintain strategic ownership partnerships, fostering trust through transparency, collaboration, and measurable results.
• Strong business acumen with a track record of maximizing profitability through strategic revenue optimization, market share growth, and robust financial oversight.
• Proven experience driving top‑line performance by optimizing the overall commercial strategy, ensuring the right business and transient mix, and activating initiatives that maximize group revenue and ancillary income streams.

• Resort operations experience encompassing leisure, activations, and multiple revenue streams.
• Hilton brand experience.
• Local market experience.

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline.

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Annual salary range: $350,000 – $375,000, determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan and the Company’s long‑term incentive plan, consistent with other team members at the same level and/or position within the Company.

Hilton Waikoloa Village

Full‑time

Hilton Hotels & Resorts

General Manager / Hotel Manager

Director

Full‑time

Management and Manufacturing

Hospitality