Cashier, Waikoloa

Job Details

Job Location: KTA Waikoloa Village 9 - Waikoloa, HI

Position Type:
Part Time

Salary Range: $18.00 - $19.00 Hourly

Job Shift:
Any

* This position is eligible for a temporary $750 Sign-on Bonus, paid out in three increments throughout the first 6 months of employment, based on the number of hours worked.

PRIMARY RESPONSIBILITY

The primary responsibility of a Cashier is to ensure customer satisfaction by promptly and accurately checking out each customer at the check stand, while being accountable for every payment/refund transaction. A Cashier also increases customer loyalty by assisting all customers with courteous, pleasant, and patient service.

ESSENTIAL DUTIES

NON-ESSENTIAL JOB DUTIES

In order to provide the best possible service to our customers, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a supervisor, manager, or designated person-in-charge:

CUSTOMER SERVICE EXPECTATIONS

All associates are required to provide our customers with World Class Service with a local touch:

WORKING CONDITIONS

Continuously perform all duties in an air-conditioned building where it may be dirty, dusty, and noisy, and with a high volume of customers and co-workers. Seldom work around odors from various products and customers' perfumes.

WORK HOURS

Generally be available for work 7 days a week and holidays, from store open to close.

EQUIPMENT USE

Continuously use a scanner, conveyor belt, computer terminal/register, till drawer, and cash to charge customers for their purchases. Frequently use reusable, plastic, and/or paper bags to bag customers' groceries; use scissors and tape dispenser when performing duties at the checkout; use a telephone and PA system to communicate with customers and co-workers. Occasionally use adding machine when performing accountability duties; shopping cart to assist customers with their groceries.

SAFETY EQUIPMENT

Continuously wear a wrist support brace when performing all job duties.

MENTAL, PHYSICAL AND COMMUNICATION DEMANDS

MENTAL Continuously need to concentrate well, pay attention to detail, and be alert when performing all duties to ensure the safety and satisfaction of employees and customers; be able to understand the basic concepts of scanning and bagging groceries efficiently and without damaging any items; be fully alert and accurate when scanning and weighing merchandise, accepting coupons (ex. Manufacture, WIC), and when counting cash and other forms of tender;

be able to work efficiently, even with frequent interruptions. Frequently need to be knowledgeable of store promotions, product codes, and location, to assist customers with their needs. Occasionally need to be able to remain calm, courteous, and professional when handling various customer situations and complaints.

PHYSICAL Continuously need to stand, reach, handle, have good eye-hand coordination and fingering abilities when ringing up customers' purchases and collecting payment. Frequently need to push, pull, lift and carry up to 40 lbs. when assisting customers with their groceries. Occasionally need to climb up and down the stairway to retrieve and put away cash till; need to walk to retrieve or replace an item for a customer.

Seldom need to bend or crouch when placing or retrieving items from under the shopping cart, refilling supplies, and when performing cleaning duties; need to have good color vision in order to identify various products (mostly fresh fruit).

COMMUNICATION Continuously need to talk to and meet the needs of customers when greeting and thanking them, explaining store promotions, and…