Residential Services Specialist

Position

Residential Services Specialist

Wailuku, HI

$21.42/hour

Previous experience with client assessments, Individual Service Plan (ISP) development and implementation, and case management practices.

Associate’s degree in Human Services or a related field, or equivalent combination of education and experience.

Full-time;
Contract

Monday - Friday, 8:00am to 4:00pm (Ability to work nights and weekends as needed)

• Interview clients to determine and verify program eligibility, competencies, and needs.
• Conduct outreach to identify eligible families and support program objectives.
• Develop and maintain Individual Service Plans and/or Residential Service Plans.
• Identify client barriers and coordinate access to appropriate services and resources.
• Gather and document medical, psychological, and social information relevant to each case.
• Refer clients to appropriate government agencies, community resources, and partner organizations.
• Create, update, and maintain accurate client and employer case records and documentation.
• Maintain regular contact with clients through scheduled visits, phone calls, emails, and texts.
• Collect, compile, and report data as required.
• Provide in-person, over-the-counter, and phone assistance, including eligibility guidance and program information.
• May operate a company vehicle for business purposes.

• Valid driver’s license with a clean driving record required.
• Working knowledge of computer applications with basic typing skills, data entry, and standard office equipment.
• Understanding of housing assistance and placement programs, social service agencies, and community resources.
• Strong interviewing, motivational, and public relations skills.
• Ability to build and maintain effective working relationships with community agencies and partners.
• Strong organizational and time-management skills with the ability to prioritize multiple projects and meet deadlines.
• Collaborative team player with a strong desire to help others.

Note:

Candidates must be residing on the island to be considered.