Patient Account Rep II

HI:

Kauai:

Waimea:

Kauai Veterans Mem Hosp | Clerical, Administrative and Support

Posted 2 days ago | Apply before January 27, 2027

LOCATION :

KAUAI VETERANS MEMORIAL HOSP | PFS

POSITION STATUS : 1.00 | TEMPORARY

SALARY RANGE : BU03 | SR13

SALARY RATE: $46,800 (Annual Salary) based on the FTE

JOB DUTIES :
The Patient Financial Services department provides a variety of services, which includes bookkeeping, budgetary control, billing and collections, admissions, and disbursements for the Kauai Region.

The function of this position is to perform clerical duties in connection with credit and collection activities involving Kauai Region Clinic accounts by submitting claims to third party payors, may communicate with patient or responsible party, following up on outstanding claims, investigating problem accounts, and entering payments. Position may be subject to work on Saturdays.

Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

Other information:

EDUCATION REQUIREMENT:
High school diploma or equivalent.

GENERAL

EXPERIENCE:

Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, standard office equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment;

and ability to deal effectively with others in eliciting information and providing service.

SUBSTITUTION OF EDUCATION FOR GENERAL

EXPERIENCE:

An Associate's or Bachelor's from an accredited college or university may substitute for all of the General Experience required.

SPECIALIZED

EXPERIENCE:

One (1) year of work experience performing medical billing and collections in a hospital, long term care facility, outpatient clinic or clinic setting; interviewing patients and/or responsible persons to secure financial information, arranging for method of payment and extension of credit, and determining financial status; reviewing accounts for delinquent payments and contacting payer to seek payment.

SUBSTITUTION OF SPECIALIZED

EXPERIENCE:

Work experience performing billing and collections in an organization (i.e., financial institution, retail, or hotel); interviewing persons to secure financial information, arranging for method of payment, extension of credit, reviewing accounts for delinquent payments and contacting payer to seek payment may substitute for one year of Specialized Experience.

QUALITY OF

EXPERIENCE:

The number of years of experience required for any grade level represents the minimum amount of time necessary to qualify for the appropriate position, but length of time is not in itself qualifying. The applicant's work experience must also have been of a quality and scope sufficient to enable him to perform satisfactorily assignments typical of the grade level for which he/she is being considered.

KNOWLEDGE OF:
Office practices and procedures; grammar, spelling, punctuation and work usage; use of standard office machines; techniques of interviewing others to obtain pertinent information.

ABILITY TO:
Make arithmetic computations; compare names and numbers rapidly and accurately; file materials numerically and alphabetically; follow oral and written instructions; communicate positively and effectively with staff, patient and patient family; work harmoniously with others; understand, explain and apply policies, procedures, rules and regulations pertinent to the admission of patients to an acute, skilled nursing or outpatient hospital or outpatient procedure;

keep matters confidential; interview others to obtain pertinent admissions information; ability to speak and write English.

ALL CIVIL SERVICE JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

The Hawaii Health Systems Corporation is an equal opportunity employer and complies with applicable state and federal laws relating to employment practices

QUALITY OF

EXPERIENCE:

Possession of the required amount of experience will not in itself be accepted as proof of…