Office Administrator - PWLWR

Points West Living Wainwright Inc, 2710 11 Ave, Wainwright, Alberta, Canada

Posted Tuesday, August 4, 2026 at 8:00 AM

Role Overview

The Office Administrator will model a healthy Community culture in accordance with the Mission, Vision, and Core Values. As a key leader, the Office Administrator supports and reinforces the principles of the Eden Alternative, ensuring a Community where each individual thrives and contributes to a culture of respect, growth, and connection. Your leadership style and sense of priorities set the tone for the climate, so we need your assistance in nurturing a positive and supportive environment.

The Office Administrator works collaboratively with the Care Partner Teams (residents, employees, peers, families, and volunteers) to provide person-directed services. In this role, the Office Administrator actively contributes to creating an environment where residents and Care Partners are empowered, the antidotes to the Three Plagues of loneliness, helplessness, and boredom are actively pursued, and where strong and caring relationships flourish.

Our community uses the Eden Alternative definition of care to ensure that each person associated with our community has the opportunity to be their very best. In cooperation with the General Manager and corporate support, the Office Administrator Care Partner has administrative authority, oversight, responsibility, and accountability for functions and activities supporting Care Partners.

Key Accountabilities

• Understanding the Eden Domains of Well-Being and working with the team to bring them to life daily.
• Being an advocate for those living and providing services in the Community, to help them become well-known and a part of the community life.
• Maintains a high level of professionalism at all times .
• Providing Community information and touring potential residents.
• Executing leases for rental suites and all requirements relating to this.
• Ordering and maintaining inventory of office, nursing and housekeeping supplies.
• Running errands for business.
  
  E.g. bank, post office, grocery and drug stores etc.
• Maintaining and updating all files, these include:
  Resident, Employee Care Partners, suppliers, and emergency contact name and phone numbers.
• Processing invoices for Residents, delivering invoices and receiving payment for the rent due. Tracking monthly changes for each resident invoiced.
• Receiving and processing all incoming and outgoing mail for the Community.
• Maintaining and ensuring an efficient payroll process for each employee care partner. Inputting payroll (Excel spreadsheet if applicable).
• Process and maintain all requirements of benefit plan and payroll forms.
• Provides recreational services as per the “Recreation Coordinator Care Partner Role” as required within community .
• With the required support from corporate management the Office Administrator may be designated for a period of time as “in charge” and may be responsible for the recruitment, interviewing, retention, supervision, promotion and regular growth planning for Care Partners. This may include applying performance management processes. (progressive discipline)
• Ensure the Emergency Management Plan is practiced and followed as required
• Apply the concern resolution process in a timely manner as required and respond to concerns/ issues and conduct appropriate investigations as they relate to care/services within the Community.
• Coordinate & oversee care partner planning and scheduling as per budget guidelines, including overtime and time off approval and vacation requests.
• Maintain self-wellness and reduced absenteeism within the team.
• Receiving and verifying goods and services, and forwarding all invoices as per Policy.
• Responsible for petty cash and reconciliation.
• Maintain guest suite scheduling and invoicing.
• Reporting and tracking all required reports for Residents and the Employee Care Partners.
• Maintains community bulletin boards.
• Ensure care partners have access to required forms/documents.
• Identifies health, safety or maintenance issues, and reports as required .
• Use of the following programs:
  Word, Excel, Outlook , Internet , Elec tronic Payroll Systems.
• Adherin g to W…