Residential Maintenance Manager

DUTIES AND RESPONSIBILITIES GENERAL OPERATIONS

• Reports to the Community Manager for schedule and assignments.
• Adhere to the preventive maintenance program for the property.
• Makes sure that all property engineers are trained and capable of performing the necessary PM work as outline in the PM Program for the property.
• Maintain and supervise proper maintenance of all common area amenities on a daily basis and report findings to the Community Manager.
• Maintain or supervise proper maintenance of the exterior of the property to provide clean and acceptable curb appeal at all times utilizing the Curb Appeal Procedure & Landscape inspection form.
• Maintain or supervise the proper maintenance of all interior common areas.
• Inspect all common area and emergency lighting utilizing the Lighting Inspection Form.
• Inspect sprinkler systems, fire prevention systems and fire extinguishers regularly.
• Become familiar with the operation and maintenance requirements of all equipment.
• Possess strong trouble shooting skills and provide support for the Lead Tech and Service Techs as needed.
• Locate and purchase all materials and supplies needed to properly maintain the community.
• Effectively maintain inventory to ensure the property always has the needed supplies to properly maintain the asset.
• Perform site walks with vendors to receive estimates for vendor work.
• Supervise all vendors working on the property to ensure they are following SOW/Scope of work and are completing assigned projects to DE standards.
• Make recommendations to the Regional Engineer and Community Manager for needed repairs and improvements and Cap Ex projects for the property.
• Perform general repairs on electrical, plumbing, appliances & HVAC systems.
• Perform general repairs to building(s), roofs and exterior areas of the property.
• Assign service requests and maintenance related duties to staff and ensure that all work is completed in a timely manner.
• Respond to all service requests as directed by the Community Manager and complete all work orders in a timely and professional manner.
• Schedule the preparation of vacant units for occupancy. Coordinate unit turnover scheduling and inspect maintenance turnovers to ensure complete marketability.
• Assure that all apartments scheduled for move-in are completely ready for the new resident prior to move-in date.
• Maintain an up-to-date inventory of all equipment, tools and supplies applicable to the maintenance of the property.
• Maintain compliance with OSHA regulations, DE safety training, hazardous chemicals program and use of lock out tag out equipment.
• Assist Manager in inspecting all shops, store rooms, maintenance and porter carts.
• Walk the property daily so the community and staff are always prepared for a successful site visit or inspection.
• Must be available for emergency calls after hours.

• Supervise and assign duties for Service Technician, Landscaper, and Porter in coordination with the Manager.
• Assist Manager in the hiring, training, counseling and termination of employees.
• Supervise all work by outside contractors being performed at the property.
• Maintain a call list with the Manager to assure the availability of personnel for after hour, weekend and holiday emergencies.
• Oversee work performed by maintenance staff.

• Knowledgeable of California/Hawaii Tenant/Landlord law and Fair Housing laws.
• Possess or capable of attaining the EPA 608 Universal Certification.
• Possess or capable of attaining the Certified Pool & Spa Operator certification, CPO
• Projects a professional image by meeting all DE dress code standards.
• Ability to communicate in a positive and professional manner with residents, managers, employees and vendors.
• Ability to exercise good judgment.
• Ability to direct staff for the day to day operations of the property.
• Excellent customer service and management skills.
• Team player attitude.

Contact:
Kristen Izumigawa-Valencia, Douglas Emmett