Help Desk Technician
Listed on 2026-10-28
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Software Development
Entertainment Plus is hiring a Help Desk Technician to design, build, and ship software that serves millions of users every day. What anchors this Waipahu job is ownership; the $105,000 - $151,000, the remote hours, the 4-year ask all hang off that.
Key Responsibilities- Chase down the RAID Configuration integration that silently drops Entertainment Plus events at midnight
- Profile and refactor legacy code to reduce technical debt over time
- Write clean, well-tested code that scales with Entertainment Plus's growing user base
- Replace the brittle Flexibility hack with a Power Shell solution that survives Waipahu scale
- Decide when to buy Group Policy versus build it for Entertainment Plus's Waipahu, HI stack
- Demonstrated Flexibility expertise in a fast-moving technology environment
- Ability to thrive both independently and as part of a tight-knit team
- Working knowledge of Microsoft 365 Administration alongside transferable Delegation chops
- The grit to debug at 4pm on a Friday without complaint
- Confident communicator across email, calls, and in-person meetings
- Real proficiency with TCP/IP, plus willingness to learn VPN Configuration fast
- 3+ years navigating the politics that technology work attracts
Entertainment Plus is an unhurried, fiercely independent Waipahu company that would rather earn trust slowly than buy attention quickly. Inclusion isn't a poster on the Waipahu, HI wall; it's who gets pulled into the room and heard.
Joining Entertainment Plus means $105,000 - $151,000, strong benefits, and a culture where senior engineers actively mentor newer talent.
New applicants this week join a hiring cycle that is already in motion.
Think you can bring something different to our technology team?
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