Insurance Coordinator

Posted Tuesday, December 30, 2025 at 5:00 AM

At Triangle Family Dentistry in Wake Forest, we are devoted to restoring and enhancing the natural beauty of our patients' smile using conservative, state-of-the-art procedures that will result in beautiful, long-lasting smiles! We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve our patients' optimal dental health. We build a foundation of trust by treating our guests as special individuals is vital to our success.

• Candidate must be a friendly, caring, goal and, team oriented individual that is self‑motivated
• We work hard as a team and we are looking for someone to come in and help us go to the next level
• Verify and document patient eligibility and benefits for multiple office locations
• Study insurance plans used most frequently with patients to understand the various nuances to communicate more effectively
• Document basic insurance information in the patient’s file for quick reference
• Provide the appointment coordinator with patient names and amounts due, so effective collection over the counter can take place during the day
• Identify patients in the daily schedule who are a financial concern, note payment problems on the patient’s chart
• Correspond with insurance companies regarding requests for additional information, or to discuss treatment coverage
• Handle all inquiries concerning insurance daily
• Willing to help in other areas as needed

• Minimum of 1‑2 years experience and knowledge of dental insurance
• Experience with Cloud9 or Tab
  32 is a plus
• Knowledge of English composition, grammar, spelling, and punctuation
• Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)