Lead Administrative & Insurance Billing Specialist Wake Forest, NC

Lead Administrative & Insurance Billing Specialist

Wake Forest, NC

About Us

Carolina School Servicesקות opening a new therapy center in Wake Forest, NC, dedicated to providing exceptional support services for children and families. We areseekinga highly organized and detail-oriented professional to join our team as the Lead Administrative & Insurance Billing Specialist
. This role is critical to ensuring smooth daily operations and accurate insurance billing for therapy services.

Key Responsibilities

• Oversee front office operations, including scheduling, client intake, and maintaining accurate records.
• Manage insurance verification, authorizations, and billing for therapy services.
• Experience with Medicaid billing, and Simple Practice EHR.
• Submit and track insurance claims; resolve denials and discrepancies promptly.
• Serve as the primary point of contact for administrative inquiries from clients and staff.
• Implement and maintain efficient administrative processes to support clinical staff.
• Train and supervise administrative support staff as the center grows.
• Collaborate with leadership to ensure compliance with HIPAA and other regulatory requirements.

Qualifications

• Minimum 3 years of experience in medical or therapy office administration.
• Strong knowledge of  insurance billing and claims processing.
• Proficiency with practice management software and Microsoft Office Suite.
• Excellent organizational and communication skills.
• Experience in pediatric therapy or behavioral health settings. (Preferred)
• Familiarity with Medicaid and commercial insurance plans. (Preferred)

Hourly Pay: $25 – $27 per hour (based on experience).

Benefits Include:

• Health insurance coverage.
• 401(k) plan with employer contribution.
• Accrued Paid Time Off (vacation, sick leave, holidays).
• Supportive and collaborative work environment.