Repair and Tool Technician

Repair and Tool Technician at The Home Depot

Location:

Raleigh, NC | Salary: $41,655.00 - $72,897.00

Job Description

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians provide service to store customers in Tool Rental, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking that tools are operating properly, and demonstrating proper use as needed.

In addition to supporting customer repair needs, they are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians ensure units are repaired, tested for the quality of the repair, and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide equipment recommendations and maintain units.
• In-store: service Tool Rental customers, write contracts and invoices for equipment rental and tool repairs, verify tool operation, and demonstrate proper use as needed.
• Maintain day-to-day operation and maintenance of equipment in the Tool Rental department.
• In non-store locations: repair units, test repair quality, and clean before returning to the originating store.
• Maintain thorough knowledge of all tools and manage tool inventory by maintaining and repairing tools as necessary.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Consumer Services