Senior Director, AI & Automation

See how Epsilon powers connected marketing by unlocking the full potential of data and identity.

We are seeking an experienced Enterprise Solutions Architect to own the design and delivery of next-generation business solutions that demonstrate Databricks, Microsoft Fabric, AI, and enterprise application platforms. This individual will define end-to-end transformation strategies that connect client team core systems.

The ideal candidate combines deep marketing system and business process expertise with modern data and AI architecture experience. This role will partner with delivery teamd, product teams, engineering organizations, client teams, security, and executive collaborators to align technology investments with strategic business objectives.

• Define end-to-end business solutions and transformation approaches aligned with business strategy, enterprise priorities, and process needs.
• Drive automation and tooling decisions using established standards, reference architectures, governance, and industry standard processes.
• Ensure technical solutions meet multi-functional business needs while remaining secure, scalable, reusable, supportable, and cost-effective.
• Translate complex business challenges into pragmatic roadmaps, target-state architectures, and sequenced implementation plans.

• Define target-state solution architectures aligned with enterprise strategy, operating model, process requirements, and measurable business outcomes.
• Develop transformation roadmaps for client teams.
• Find opportunities to simplify processes, improve controls, and increase speed, quality, and operational efficiency.
• Serve as a trusted advisor to business and technology leadership on platform modernization, architectural trade-offs, and investment decisions.

• Identify and prioritize high-value AI, machine learning, generative AI, agentic workflow, analytics, and intelligent automation opportunities.
• Design reusable architectures for enterprise AI, process orchestration, knowledge access, decision support, and predictive insights.
• Embed human oversight, security, privacy, responsible AI, model risk, and operational controls into solution designs.
• Partner with business collaborators to define value cases, success measures, adoption plans, and scalable operating models.

• Facilitate discovery sessions and process workshops that convert business needs into clear capability, data, integration and technology requirements.
• Collaborate with executives, business owners, enterprise architects, product leaders, engineers, data teams, security teams, and external partners.
• Communicate complex architectures, dependencies, risks, options, and recommendations to both technical and non-technical audiences.
• Provide architecture leadership from strategy and concept through delivery, adoption, and continuous improvement.

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field, or equivalent practical experience.
• 10+ years of experience in enterprise architecture, solution architecture, technology strategy, or business transformation.
• Strong knowledge of business process design, capability modeling, data architecture, APIs, integration patterns, event-driven architecture, and cloud-native solutions.
• Experience leading complex, multi-functional transformation initiatives from strategy through implementation.
• Proven ability to influence senior collaborators and make clear, evidence-based architecture recommendations.

• Experience designing enterprise AI, machine learning, generative AI, or…