Key Account Manager- East Coast

Key Account Manager – East Coast

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US Citizenship or Permanent Residency Visa is required.

The role of a Key Account Manager is to continually and consistently increase our customer base by collaborating with customers and prospects to address their unique optical challenges. You will strategically oversee customer communications to ensure long‑term customer partnership and build upon Optikos’ reputation as the Optical Engineering Experts.

• Effective listening, a definite plus when negotiating, influencing, and selling to all levels of an organization.
• Excellent communications and interpersonal skills, both written and in presentations.
• Ability to identify all key stakeholders and decision‑makers critical to successfully converting opportunities into orders.
• Driving sales of high‑performance optically based product design and development services, preferably leading to volume assembly capability, as well as measurement of lenses, cameras, and sensors in support of our customers to help them achieve a true market advantage.
• Excellent attention to detail and time management and extensive experience working in a multidisciplinary environment.
• Manage, maintain, and track data in the company’s CRM.
• Organize customer development road trips, attend trade shows, conferences and other visits.

• Bachelor’s degree in a Photonics‑related field (Engineering, Applied Science, Physics) preferred.
• Minimum five (5) years of demonstrated sales growth success in a customer‑facing role.
• Manage, maintain, and track in the company’s CRM (and in a timely manner): account correspondence, capture new product requirements, leads, ongoing project activities, opportunities, order pipeline, pulse of the customer, sales funnel, territory sales forecast.
• Organize customer development road trips, attend trade shows, conferences and make other visits (30–50% travel required).
• Northeastern residence preferred.

For more than 40 years, Optikos® has provided innovative applications of optical technology, both products and services, to commercial, government, and consumer products organizations worldwide. The Optikos engineering team is the largest independent optical engineering group in the world, managing all aspects of instrument design—including optics, mechanics, electronics, and software systems— in addition to our in‑house IQ Lab™ Testing Services to benchmark and assess the performance of customer lens or camera systems.

We develop innovative products in the life sciences, aerospace and defense, industrial, automotive and consumer markets, and our experience with a wide variety of applications has enabled our staff to generate creative solutions to some of the most challenging optical problems. Our team continues to improve existing metrology product lines and develop new products that Optikos manufactures and installs around the globe.

Our headquarters is centrally located right outside the Boston medical and tech hub in Wakefield, Massachusetts.

Optikos is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Wakefield, Massachusetts, United States

Mid‑Senior level

Full‑time

Sales and Business Development

Commercial and Service Industry Machinery Manufacturing