Fiber Technician

Lightpath is one of the largest competitive local exchange carriers in the tri‑state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on‑net/LIT buildings. With a strong portfolio of cutting‑edge solutions for Internet, WAN, Voice, SD‑WAN, Security & Cloud services, we enable Enterprise customers of all sizes to react to new challenges while developing best practices for the future.

With Lightpath’s continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.

Location:

Wakefield, MA, US 01880

Brand:
Lightpath

Requisition #: 10922

The Fiber Technician is a field position that directly works to help maintain and expand the fiber network as well as complete the following tasks along with additional duties as assigned. This position is an hourly position that will require the individual to always possess a valid driver’s license, maintain a stellar driving record free from any major offences that may affect Lightpath’s MOD rating.

The position is a hands‑on labor‑intensive job that requires a heavy amount of experience in fiber splicing, equipment installation, troubleshooting and cable placement. The work will take place in but is not limited to buildings, confined space, side of the roadway and aerial locations. This position will require off‑hours, weekend, and holiday work. In addition to being part of an on‑call rotation in support of the network, the technician will need to be available during various holidays and weather events.

• Complete field survey of a path for a new cable to be installed within a building, conduit run or aerial pole path. Capture all the information related to the path using various tools of technology and document in a step‑by‑step method of procedure, that will be customer facing. Lightpath to provide that form document.
• Meet with representatives from different municipalities, review proposed projects, file, and submit permit applications, track the application, and follow up on its approval. Communicate with other Lightpath employees to obtain any required information the municipality would request such as bonds and insurance documents or payments.
• Work directly with customers in the field, take and perform calls and email to update on project status and share documentation with co‑workers.
• Track new and ongoing projects by maintaining numerous Project Trackers.
• Attend utility, municipal and customer meetings to review and obtain permissions for newly proposed customer projects. Some of these meetings occur after hours and on weekends. Some meetings are out of state and require extended travel times.
• Operate a bucket truck and work aloft to access splice cases and lashing fiber cable. Install a lashing machine on the strand and lash small sections of fiber to secure the supporting strand.
• Access confined space locations to audit conduits, place cable or remove splice cases and place in the vehicle to have work completed. These spaces require a pump to evacuate water and the person to work in a wet and dark environment.
• Possess knowledge of fiber optic filters and CDWM filter splicing and testing.
• Operate an EXFO OTDR and 400 Gbps test set and work with Lightpath or contracted resources to complete fiber and provisioning testing for circuits as needed. Attend continuing education classes for OTDR, electronic equipment and fiber splicing.
• Operate a fusion splice machine (single and mass) for fiber optic cables. Requires a steady hand and the ability to sit in a single location for extended periods of time.
• Work on ladders both 28‑foot extension and step‑up to 8‑foot‑high step ladders.
• Cover on‑call shifts to support the Lightpath fiber network. May require working in adverse conditions and on holidays.

• Excellent follow‑through skills, detail‑oriented, and ability to develop and manage accurate data in Project Trackers.
• Ability to travel for short periods.
• College degree in Engineering, Communications or related field…