Emergency Operations Centre; EOC) Administration Officer

Main area Administration Grade NHS AfC:
Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job
-EOCAO-080926

Employer Yorkshire Ambulance Service NHS Trust Employer type NHS Site Wakefield Town WAKEFIELD Salary £28,392 - £31,157 per annum Salary period Yearly Closing 18/10/2026 23:59

EOC Administration Officer will support the EOC Operational and Senior Management Teams in carrying out administration functions associated with their varying roles. This includes but not limited to training and onboarding admin of new staff, governance processes and general administrative duties such as note taking.

They will be required to support the wider EOC in terms of equipment procurement delivery/returns and also co-ordination Staff Recognition & Awareness initiatives.

They will managed and coordinated by the EOC Administration Coordinator to ensure that EOC have a consistent source of administration support.

The EOC Administration Officer will work as part of a team to arrange, facilitate and record the various meetings which take place that pertain to EOC core business.

They will collate, disseminate and update and associated documentation for these meetings. They will work under their own initiative to ensure that recurring tasks are completed. This may include but is not limited to arranging recurring meetings or preparing regular staff communication.

The EOC Administration officer will have freedom to act, responding to workload in conjunction with EOC Administrator Coordinator, ensuring all tasks are completed on time and to a high standard.

They will handle confidential data in accordance with current regulations and will report to interested parties as requested by the Operational and Senior EOC management Team.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:

• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes (salary dependent)
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.

To establish good working relationships at all levels and in all disciplines throughout the Trust as appropriate to carry out role within the department

• Maintain a professional working relationship with members of the public, colleagues and other health care professionals
• To ensure all communication adheres to the YAS values and is in-line with the behavioural framework
• Working closely with Operational Managers within EOC to support the application of YAS policies and procedures
• To produce timely documentation following meetings to all relevant delegates,…