Service Coordinator

Service Coordinator
Hours:Monday to Friday, 08:00 – 17:00
Location: Wakefield, WF2 9FW

£28,000 - £32,000

This is not just a job — it’s a
mission-critical role
in a
24/7 service-based business
where
failure is not an option
. Clients are demanding, and we
share their pain
. Every call is an opportunity to deliver excellence — not an inconvenience, but the
reason we exist
.

We are recruiting an
experienced, commercially aware Coordinator
who thrives in a
reactive, high-pressure environment
and is ready to lead from the front.

There will be three areas you will be responsible for managing, Pre-planned maintenance (PPM), Reactive and Installations.

• Coordinate and manage5 mobile engineers
  across the North Central region
• Schedule urgent and planned works, ensuring
  no delays, no excuses
• Be the
  first point of contact
  for clients — professional, positive, and proactive
• Manage
  strict deadlines
  ,
  tight budgets
  , and
  high expectations
• Work closely with
  purchasing and sales teams
  — we are one team, one goal
• Ensure
  site surveys
  ,
  quotations
  , and
  installations
  are completed on time
• Handle
  credit checks
  ,
  supplier coordination
  , and
  subcontractor management
• Constantly
  reschedule resources
  to meet shifting priorities
• Deliver
  smooth project execution
  from start to finish

• Service Repair Coordination
  :
  Reactive scheduling, urgent client support, engineer dispatch
• PPM Coordination
  :
  Planned maintenance, quoting, supplier liaison, profitability tracking
• Client Communication
  :
  Clear, confident, and always positive
• Commercial Awareness
  :
  Protecting and enhancing margin on every transaction

• Proven experience in
  reactive and planned project coordination
• Experience
  leading a team
• Strong organisational skills and
  commercial acumen
• A natural instinct for
  customer care

Apply now and become part of a company where
every second counts
and
every action matters
.

INDLEE