Customer Service Advisor

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Why Choose Fujitsu?

Fujitsu are a global leader in information and communications technology (ICT), offering innovative solutions across computing, networking, AI, data security, and emerging technologies.

If you're someone who enjoys helping people, has a natural interest in technology, and thrives in a busy, customer-focused environment, then apply below!

Why This Role?

• Hourly Rate- £ 13.45, PAYE, paid weekly
• Location:
  
  Wakefield WF1 2UF
  (on site full-time)
• Start date:
  
  ASAP
• Assignment type: 6 months rolling contract (With possibility to become permanent based on performance) through Reed Talent Solutions, as Fujitsu’s trusted recruitment partner.

Where Shifts Work for You

• Monday
  - Friday, 9am-5pm / 8am- 4pm

Why Your Skills Matter

In this role we are looking for:

• Customer Service & Communication
  - Ability to speak clearly and professionally with users, showing empathy and patience while resolving issues over the phone.
• Call Handling & Ticket Management
  - Skilled in managing high volumes of calls, accurately logging support tickets, and ensuring timely follow-up on open cases.
• Basic IT Knowledge
  - Understan...