Success Coach

The Success Coach is responsible for implementing and coordinating programs and initiatives that support the transition and success of students when they commence university. This role involves collaborating with other member of learning services, faculty members, and other stakeholders to design and deliver programs and services that promote student engagement, academic success, and personal development. Collaborate with faculties and other university departments to develop and implement retention initiatives and programs that meet the needs of the institution's diverse student population.  

Help support orientation and induction initiatives at TUA for students to ensure they are prepared for learning and successfully transition into higher education  Provide individualised and cohort based academic competency development and coaching to students, including developing study plans, goal setting, time management, and learning strategies.  Identify and address learning barriers and challenges that may be impeding student academic success.
* ** Student systems & digital confidence
** Experience using student and learning platforms such as Dynamics, Banner, and Canvas (or similar). You’re confident navigating systems to monitor progress, support engagement, and maintain accurate records.
* ** Strong empathy for students
** A genuine commitment to student success, particularly for international students transitioning into Australian university life. An international background or lived experience is highly valued.
* ** Coaching mindset
** An understanding of coaching principles (e.g., the GROW model) or a strong interest in developing coaching capability. We’ll support you to build your formal coaching skills.
* ** Awareness of neurodiversity and student wellbeing
** Experience supporting students with diverse learning needs, including neurodivergence, anxiety, or confidence challenges, with the ability to respond thoughtfully and practically.
* ** Relevant industry or technical background
** Experience in game technology, software engineering, broader technology, or industry/business environments. This will help you guide students on subject selection, skill development, and real-world expectations.
** Clear boundaries around the role*
* ** This is not a counselling role.
** You’ll coach students on how to succeed academically navigating assessments, building study strategies, and adjusting to university life.
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* What we offer:

** We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At B Corp certified university – values driven, and purpose ledWe aim to provide you with the information you need at each stage of this process to help you present your best self. If you have any accessibility requirements, please contact your recruiter l.au

for confidential support. We are committed to ensuring an equitable, barrier-free application process and have a Reasonable Adjustment Procedure in place to support you throughout the recruitment process.
* To ensure a fair and thorough review process, applications for this role will close on 1 March 2026. You can expect to hear from our Talent Acquisition team after this date with any updates about your applications.
* growing university, Torrens  University Australia brings a fresh  approach to higher education.

Working with us is all about working alongside over 2000 professionals passionate about career and purpose. Our staff across our campuses and head office are united by our central ethos to Be Good – by committing to a better way of doing business.
We embrace diversity and inclusion of our staff and are committed to the attraction, retention and development of all people and support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation and gender identification.
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