Library Support Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Do you have a passion for books, resources, and helping others access knowledge? We’re looking for an enthusiastic and organised Library Support Officer to join our vibrant team! If you love working in a dynamic environment, supporting students and staff with their information needs, and ensuring our library runs smoothly, this is the perfect role for you. Bring your passion for learning, excellent organisational skills, and commitment to supporting education to help create a welcoming and efficient library experience!

We have a great opportunity available to join Novus, our prison education provider at HMP Wakefield, working as a Library Support Officer. This role is offered on a permanent, full-time basis, working 37 hours per week.

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future.

Our business is growing year on year due to our continued success as a leading provider in prison education.

HMP Wakefield is a Category A high-security prison for adult men, located in Wakefield, West Yorkshire. Established in 1594 as a house of correction, it is one of the oldest operating prisons in England and Wales. The site forms part of the long-term high-security estate and houses individuals convicted of serious offences. It has a capacity of around 750 prisoners, with a current population of approximately 630, including about 148 Category A inmates.

Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the nature of the role are shared during the interview process.

To be successful in this role, you will need to:

• To hold Level 3 Library and Information Services qualification or be willing to work towards achieving within an agreed timescale
• To hold Level 2 qualifications in literacy, numeracy
• Experience of working in a customer facing role
• High Attention to detail
• Effective communication & inter-personal skills
• IT skills, working with Microsoft Office and/or management data systems
• Logical and organised
• 35 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant Pension contributions
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.

The closing date for this job advert is 19/03/2026. However, sometimes the job advert may close early if we receive a good response!