Team Administrator

South West Yorkshire Partnership NHS Trust Team Administrator

The closing date is 04 March 2026

As an administrator you will support your admin colleagues and the wider clinical team in the day-to-day running of the service whilst ensuring that our service users’ needs are met by receiving high-quality care from our team. The role is busy and demanding; however you will in turn receive support and encouragement from your colleagues who value each other and their individual contributions.

All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

You will receive new referrals into single point of access, processing them in a timely manner in order for our clinicians to begin the triage process along with general admin duties. You will assist referring professionals, members of the public and 3rd sector services with the aim of achieving best practice and high-quality outcomes for our service users both by telephone and using our IT systems.

You will maintain an enthusiastic, motivated and friendly approach and enjoy working at a fast pace.

At the time of advertising, this role does not meet the minimum requirements (salary threshold or occupational requirements set by UK Visas and Immigration) to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone on a visa for this role at this moment in time.

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the West Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities; we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means we are accountable to our members, who can have a say in how we run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues and volunteers to share this commitment.

We do reserve the right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

JOB SUMMARY

Service user contact referred to in this Job description will only apply when working within a clinical area.

The post-holder will:

• under the supervision/direction of the Line Manager/Administrative Supervisor, within a delegated framework for agreed tasks and seeking support as and when necessary, provide a comprehensive, confidential, Secretarial/administrative service to clinical/support services, in an efficient and confidential manner.
• provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.
• demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.
• may work within clinical environments where conflict resolution may be required.
• act as principal point of contact for users of the service eg, individuals from within/outside the Trust, service users and members of the public etc.
• work flexibly to meet the needs of the service.
• develop and maintain good working relationships by being flexible,…