Business Support Officer - Crisis Support Services

Business Support Officer
- Crisis Support Services

Location:

Wakefield

Hours:

37 hours per week

Contract:

£28,267.99 per year

04/10/2026

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that they can only deliver excellence to the people they serve if the people they recruit are happy, empowered, supported to reach their potential and trusted to lead.

Join Touchstone's compassionate Crisis Support Services team and help make a meaningful difference in people’s lives across Kirklees, Leeds and Wakefield. In this varied and rewarding role, you’ll support the delivery of vital mental health services through administration, service improvement, recruitment support, data analysis and digital innovation. Working alongside dedicated colleagues, partners and communities, you’ll help ensure services remain responsive, accessible and welcoming to everyone who needs support, every single day.

As an employee of Touchstone you will benefit from the following:

• Working for a diverse and inclusive organisation e.g. 36%
  * BME staff, 25%
  * LGBTQ+ staff, 16%
  * staff with a disability. Staff and peer support networks (
  * as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Access to Health Hero – Employee Assistance Scheme and Virtual GP service for staff
• Personal wellbeing and training budget.
• Access to 24/7 confidential staff helpline.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities

Registered charity no: 1143640 | Company no:

Registered office:
Nova Wakefield District Limited, 11 Upper York Street, Wakefield WF1 3LQ