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Tier I Service Desk Analyst — First-Line IT Support
Job in
Wakefield, West Yorkshire, WF1, England, UK
Listed on 2026-06-02
Listing for:
Ita-Group-Inc
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Ita-Group-Inc is seeking a Service Desk Analyst - Tier I in Wakefield, UK, to provide first-level technical support to end-users. This role involves logging, diagnosing, and resolving IT-related issues while maintaining high customer service standards.
The ideal candidate will have an associate degree in IT or a related field, along with 1-2 years of experience in IT support. Responsibilities include supporting users, maintaining documentation, and resolving technical requests efficiently.
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