Desktop Support Team Lead
Listed on 2026-10-16
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IT/Tech
Desktop Support, IT Support, Systems Administrator, Technical Support
End User Computing (EUC) Team Leader / Desktop Support Team Lead
Location:
Wakefield, West Yorkshire (with occasional travel to local sites)
Contract:
Initial 12-week contract
Rate: NHS Band 6 equivalent (£207.01 - £249.86 per day Umbrella)
IR35:
In scope
We are seeking an experienced End User Computing (EUC) Team Leader to lead a busy Desktop Engineering function within an IT environment.
This is an excellent opportunity for a hands-on technical leader who can motivate a team, improve service delivery and drive operational improvements whilst maintaining a strong focus on customer experience.
You will lead a team of Desktop Engineers, oversee day-to-day support operations, manage service performance and play a key role in enhancing end-user computing services across the organisation.
Key Responsibilities Team Leadership
- Lead, motivate and support a team of Desktop Engineers.
- Manage and prioritise incidents, requests and project activity.
Operational & Technical Management
- Act as an escalation point for complex technical issues.
- Support the delivery of desktop services across multiple sites.
Service Improvement
- Identify opportunities to improve service delivery and ways of working.
- Support the adoption of ITIL best practice.
Technical Environment
- Microsoft Windows
- Active ...
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