Commercial Claims Handler

Commercial Claims Handler - Wakefield
Salary:
Up to 40,000
Office-based, with flexibility where needed

This role has come about as a growing independent brokerage continues to build out its team following the opening of a new office. The business is still relatively young, expanding quickly, and now at the point where claims handling needs dedicated ownership rather than sitting across brokers and executives.

They are looking for an experienced Commercial Claims Handler to take control of the claims process and become the main point of contact for clients during what is often the most important part of the relationship.

What You'll Be Walking Into

At the moment, claims are handled by brokers and Account Executives alongside their day jobs. This role changes that. You'll be brought in to manage claims end to end, giving clients a smoother, more consistent experience and freeing up the wider team as the business grows.

The claims mix is largely commercial, with a strong focus on liability and motor, but you'll also see a variety of other cross-class claims depending on the client. You'll liaise directly with insurers, loss adjusters, and clients, keeping everything moving and making sure claims are handled properly and professionally.

This is an early hire into a growing business, so the scope of the role will naturally expand over time. There is real opportunity here to shape how claims are handled and to grow with the brokerage as it scales.

The role is office-based in Wakefield to support collaboration with the wider team, but there is flexibility where needed.

The Type of Person This Suits

This role will suit someone who:

• Has experience handling commercial claims across multiple classes
• Is confident managing liability and motor claims
• Enjoys being the main point of contact for clients
• Is organised, proactive, and comfortable dealing with insurers and third parties
• Wants to join a business at an early stage and grow with it

What's On Offer

• Salary up to 40,000 depending on experience
• Office-based role in Wakefield with flexibility where required
• Opportunity to take ownership of the claims function
• A growing brokerage with momentum and ambition
• The chance to shape a role that will expand as the business grows

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