Sr. HR Manager

Job :  | Amazon UK Services Ltd.

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The Senior PXT Campus Manager is a strategic, high‑judgment leader responsible for delivering operational excellence and scalable PXT impact across the most complex sites and regions. Leading a team of HR Partners and HR Business Partners, you will partner with Snr Business and Amazon site Leaders, to translate enterprise people strategies into regional execution, strengthen leadership capability, and drive systemic improvements in culture, performance, and risk.

Success requires your ability to flex based on business conditions, surface trends and scale practices regionally, guide PXT site leaders through complex high‑impact decisions, anticipate emerging risks, and influence senior stakeholders. You will drive measurable improvements in attrition, attendance, engagement, and leadership effectiveness across multiple sites while building a high‑performing, future‑ready PXT organization.

You will be expected to travel and work onsite at Amazon facilities, ensuring personal connection and hands‑on leadership where needed.

Ensure PXT teams across your region execute with discipline, consistency, and alignment to Amazon standards. Use inspections and data to identify defects, validate process integrity, and reinforce accountability. Deep dive executive escalations, ethics cases, and workplace incidents to identify root causes and address systemic issues. Surface recurring system gaps to central teams, influencing scalable improvements. Champion PXT tools and systems while reinforcing critical thinking.

Establish consistent inspection rhythms to monitor progress and escalate persistent gaps. Maintain visibility across sites, building rapport and identifying concerns before they escalate.

Set clear expectations for site and PXT leaders to create workplace environments that drive engagement, performance, and retention. Ensure leaders implement feedback mechanisms including Voice of the Associate boards, round tables, and GEMBA walks. Oversee employee relations budgets and deliver meaningful recognition programs. Champion safety‑first culture through proactive strategies, inspections, and accountability. Partner with leaders to uphold building standards and empower community engagement initiatives coordinated with Public Policy and Public Relations teams.

Guide high‑judgment decisions impacting people, performance, and culture. Provide oversight on investigations, corrective actions, and employee relations matters, serving as final decision‑maker on high‑risk decisions including terminations involving potential discrimination, retaliation, for business leaders. Serve as primary escalation point for complex issues, partnering with Regional PXT, Legal, and Employee Relations teams. Anticipate and mitigate employee relations risks by identifying emerging trends and developing proactive strategies.

Partner with country‑level Governance teams and Works Council representatives to ensure effective consultation processes on site‑level matters, maintaining constructive labor relations and compliance with co‑determination requirements. Lead regional change initiatives by supporting site leaders through transformation, helping manage ambiguity and reinforce new behaviors. Foster collaboration between site and central PXT teams. Drive adoption of HR technology solutions to enhance efficiency and employee experience.

Partner with Operations leaders to assess organizational health, review succession plans, and identify gaps in leadership capability or bench strength. Hold PXT teams accountable for building leadership capability through coaching and development. Partner with business leaders to identify leadership gaps and drive targeted development. Review talent strategies, identify risks, and align on regional priorities. Ensure site teams evaluate…