Service Manager – Regulated Services and CQC Oversight

We have an exciting opportunity for an experienced and driven leader to join our Adult Social Care team as Service Manager – Regulated Services and CQC Oversight

This is a pivotal role where you will lead on the delivery of high-quality, safe, and compliant adult social care services across the Wakefield District. You will act as the Lead Professional Officer for CQC-related operational matters
, ensuring services meet regulatory standards while driving continuous improvement and innovation.

Working closely with senior leaders, partners, and providers, you will shape and influence service delivery to ensure it is outcome-focused, person-centred, and aligned to both local and national priorities.

• Lead on CQC compliance and quality assurance across all Adult Social Care provision (in-house and commissioned)
• Provide strategic and operational leadership to ensure services meet statutory and regulatory requirements
• Manage and support Registered Managers and service teams
  , promoting a high-performance culture
• Drive service transformation and continuous improvement aligned with national policy and local priorities
• Oversee performance, governance, and service standards
  , ensuring excellence across provision
• Lead multi-agency partnerships
  , influencing and collaborating with stakeholders across health and social care
• Support workforce development, staff engagement, and organisational change

We’re looking for a confident and experienced leader with a passion for delivering high-quality care services.

• Degree-level qualification (or equivalent experience) in a relevant field
• Significant senior leadership experience within Adult Social Care
• Strong knowledge of Care Act legislation and CQC regulations
• Proven experience managing CQC-registered services safely and effectively
• Demonstrated ability to lead multi-agency partnerships and complex programmes
• Excellent communication, influencing, and strategic thinking skills
• Strong background in performance management, quality assurance, and service improvement

• Project or management qualifications
• Knowledge of the integrated care agenda
• Membership of a relevant professional body

• A strategic leadership role with real impact on people’s lives
• Opportunity to shape and improve services across the district
• A collaborative and forward-thinking working environment
• Professional development and career progression opportunities
• Flexible and agile working arrangements

You’ll be part of a passionate Adult Social Care leadership team committed to delivering excellent, person-centred services
. This is your chance to make a meaningful difference while leading innovation and quality across a complex and rewarding service area.

If you’re ready to take on a high-impact leadership role and drive excellence in Adult Social Care, we’d love to hear from you.

Company:
Wakefield Council

Salary: £69,037

Location:

Wakefield, West Yorkshire

Sector:
Corporate Services

Sector:
Corporate Management Team

Job Role:

Manager