Estate Manager

Do you enjoy working with people and making a real difference in local communities?

We’re looking for an Estate Manager to lead a high performing Estate Management Team and play a key role in creating safe, welcoming and sustainable communities for our customers.

In this role, you’ll the lead the delivery of high-quality estate management services across our communities. You’ll ensure our neighbourhoods are well managed, environmentally attractive and places where customers feel proud to live.

You’ll support, motivate and develop your team so they can grow their skills, make confident decisions and deliver excellent customer service. Working collaboratively with colleagues, partners and customers, you’ll ensure our services reflects our Customer Charter and support our wider Business Strategy.

If you enjoy leading and developing people, solving problems and seeing the positive impact of your work every day, this could be a great fit.

You’ll be part of a supportive Estate Management team that’s united by a commitment to our customers and communities. We’ll give you the space to grow your leadership skills, make confident decisions and shape the future of our neighbourhoods.

With our Work Smart approach, you’ll have the flexibility to balance work and life in a way that works for you and your team.

We’re looking for someone who brings confident leadership, sound judgement and a strong customer focus. You’ll need:

• a Level 5 qualification on the Regulated Qualifications Framework in a relevant subject area;
• significant experience in a management or team leadership role;
• the confidence and resilience to work in a busy, fast-moving environment;
• a track record of delivering strong performance and meeting service standards;
• great communication, leadership, negotiation and motivational skills;
• clear and confident written and verbal communication skills; and
• a caring, customer-focused approach, with the ability to bring out the best in others and build positive relationships.

Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.