E-Commerce Coordinator

Job Responsibilities

• Coordinate the execution of the trading plan on the E-Commerce site.
• Write on-site and campaign copy and brief required assets to the designer.
• Build newsletters in Klaviyo.
• Collate paid advertising content for a third-party agency.
• Schedule and launch onsite page updates and newsletters.
• Set up, thoroughly test, and monitor all promotions to ensure strong performance and a positive customer impact.
• Manage the product launch cycle on site, ensuring launches are timely and aligned to plan.
• Work collaboratively with design and marketing teams to ensure onsite creative execution supports accessibility, strong UX, and brand alignment.
• Create landing pages, category pages, and other content in line with the trading plan.
• Update and maintain site navigation based on trading needs.
• Proactively identify user-journey pain points, recommending and prioritising improvements by commercial impact.
• Run weekly trading reports each Monday and compile them into a weekly trading dec.

• Educated to degree level.
• Experience of the Retail or Apparel space preferred.
• Exceptional written, visual, and verbal communication with strong attention to detail.
• Excellent numerical skills and proficiency in Excel.
• Strong commercial acumen and ability to identify data-led sales opportunities.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience with email marketing platforms (e.g., Mailchimp) and CMS platforms (e.g., Shopify).
• Design literacy and understanding of design tools.
• Strong relationship-building skills for effective cross-team collaboration.
• Experience with Google Analytics, Google Suite, and Meta (desirable).
• Ability to identify potential issues early, communicate efficiently, and solve problems proactively.
• Experience in and passion for DTC ecommerce.

Rates depend on experience and client requirements.