Account Service Delivery Manager
Job in
Wakefield, West Yorkshire, WF1, England, UK
Listed on 2026-08-03
Listing for:
Elevation Recruitment Group
Full Time
position Listed on 2026-08-03
Job specializations:
-
Sales
Account Manager, SaaS Sales, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
This is an exciting opportunity to join a highly regarded, well established SaaS business who specialise in compliance and energy software.
This individual will own a portfolio of high-value key accounts as their trusted advisor - driving retention, growth, and a seamless client experience on the clients SaaS platform.
What you’ll do:- Be the go-to contact for a portfolio of key accounts, from operational teams to senior stakeholders
- Lead service reviews, manage escalations, and champion smooth onboarding
- Drive 100% renewal success and identify upsell opportunities across our module set
- Own account growth plans targeting 20% ARR growth
- Keep CRM and reporting sharp - pipeline, RAG ratings, account docs
- Proven track record in account management, service delivery, or customer success (SaaS/compliance software a plus
- A history of retaining and growing accounts commercially
- Strong relationship-building skills, including with senior stakeholders
- Commercially sharp, organised, and self-motivated
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