Waldorf Astoria Osaka】Director of Food & Beverage​/料飲部長

Job Description

【Waldorf Astoria Osaka】Director of Food & Beverage/料飲部長 (HOT0C62L)

Waldorf Astoria Osaka Ofukacho Kita-ku 530-0011

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, Double Tree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

The Director of Food & Beverage, under the general guidance and supervision of the Director of Operations and within limits of established Hilton hotel policies, procedures and the Food & Beverage Manual, will be fully responsible for establishing all operation procedures. This role will take the necessary actions to guide managers in all activities and staff of the concerned department, establishing and maintaining the highest level of quality, training, motivation, etc.,

according to established guidelines.

• Determine operational policies and standards on all Food & Beverage matters at hotel level.
• Establish standards of Food & Beverage sales, trends and inventories.
• Recommend changes or innovations in policies, procedures and equipment.
• Confer with the Management on reports, forecast budgets, policies and future planning.
• Review price, sources of supply, Food & Beverage sales, trends and inventories.
• Ensure top quality food and service to have complete guest satisfaction.
• Inform the Management on sales, submit monthly financial statements and comments on the operation.
• Ensure that goals are achieved as outlined in the profit budget.
• Ensure that maximum departmental profit is achieved.
• Ensure that the department operates within the budget.
• Ensure that all licenses for the entire department are approved and available.
• Oversee all supplies and services engaged by the department.
• Meet purveyors to learn of new products or methods.
• Ensure that training programs are available.
• Ensure that all employees are trained to Hilton international standards.
• Review departmental programs to ensure development of future departmental heads.
• Review regular career paths with the General Manager and Director of Operations.
• Ensure that the staff is highly disciplined, motivated, friendly and well mannered.
• Ensure awareness of trends, practices and equipment in food and beverage preparation and service.
• Aware of what the competition is doing to make sure price comparisons are up to date at all times.
• Maintain the highest standard of personal professional image, conduct, knowledge and skills related to your job responsibilities.
• Establish and maintain effective employee relations at all times.
• Maintain professional business confidentiality.
• Participate in or execute any other tasks that may be assigned by the Management within the scope of the company’s business.
• Perform any other duties as assigned by the General Manager / Director of Operations.
• Ensure that Food & Beverage mission is established and instilled in all team members.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

• 5-8 years as Head of Food & Beverage in a 4 / 5-star category hotel or individual restaurants with high standards.
• Good command in English and Japanese, both verbal and written to meet business needs.
• Working knowledge of mathematics.
• Familiar with computer systems.
• Relevant knowledge of food and beverage.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds…