Parking Valet Attendant - Waldorf Astoria Cairo Heliopolis

Job Description

Thriving work environment.

Team members' special rates for Hilton hotels worldwide.

Thousand opportunities for career growth and development.

Comprehensive learning & development programs that fits all fields.

Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.

Competitive compensation and benefits.

Daily duty meal.

Life insurance.

As a Valet Parking Attendant, you would be responsible for transporting guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving practices and contribute to the hotel efforts to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Operates vehicle using safe driving practices to ensure safe delivery of vehicle to and from the parking garage.
• Tickets vehicle, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket.
• Follows established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports.
• Retrieves information on guest vehicles and claim checks using Valet desk computer system as needed.
• Greets and thanks guests in proper English, using a clear, pleasant voice.
• Responds to inquiries with accurate information regarding directions to local attractions, car rentals, meeting rooms, etc., according to individual needs.
• Assists guests with taxi services, parking options, etc.
• Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services.
• Responds accurately to general inquiries regarding hotel services and attractions.
• Assists Door Attendant in opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area, issuing claim checks and tagging bags as needed.

A Valet Parking Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Hold a valid driving license
• Ability to read and communicate effectively in English sufficient to ascertain and document appropriate information.
• Ability to maintain an alert and attentive demeanor.
• Ability to access and accurately input and organize information into an established record keeping system.
• Ability to stand, walk and/or sit and continuously perform essential job functions.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Full-time

Brand:
Waldorf Astoria Hotels & Resorts

Job:
Guest Services, Operations, and Front Office