Team Lead, Retail

Lens Crafters - Team Lead

Location: Waldorf, MD

Requisition : 913036
Store #: 000544
Position: Full‑Time

Lens Crafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight because quality care lets us see the joy in life. Because learning from the best makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At Lens Crafters, we want every person who enters our doors to feel our passion for care. That’s why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

• Ensure the Lens Crafters team provides unsurpassed customer service.
• Proactively and solution‑driven, accurate execution and product knowledge.
• Assist customers with selections, provide recommendations, assist sales associates.
• Serve as a responsible alternate store key holder.

While working in Lab, if applicable.

• Custom fit glasses and precisely place prescription in lenses.
• Work with associates to strengthen their knowledge, skill, and certification for foundational product and store processes related to lens and lab technology.
• Ensure finished eyewear meets optical standards and customer requirements.
• Create a safe working environment for all, demonstrate safe work practices.
• Responsible for basic operation, cleaning, and ongoing maintenance of lab tools and systems.

• HS diploma/GED.
• Strong optical and retail experience.
• Knowledge of current optical theory and merchandise.
• Strong communicator and listener.
• Strong inter‑personal skills.
• Strong basic math skills.
• Sales skills.
• Problem solving ability.
• Familiarity with cash register, computers, and calculators.
• Leadership and training experience.
• Edging and mounting experience.
• Basic optics knowledge and optical measurement experience.

• State licensure (if applicable) and/or ABO Certification in non‑licensed states.
• Lens Crafters Final Eyewear Inspector Certification.
• Lens Crafters Quality, Fitting & Adjusting Program.
• Optical machinery/instruments experience.
• Customer service experience.
• Accu Fit Digital Measurement System certification.
• Knowledge of current store merchandise and lens options.

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.