Retail Lead: Customer Service & Team Coach
Listed on 2026-10-06
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Retail
Retail Associate/ Customer Service, Retail Support, Retail & Store Manager
Pet Smart in Waldorf, MD seeks a Retail Customer Service Lead (Key Holder) to deliver exceptional pet parent service while upholding our vision, mission, values and strategy. This role drives the pet parent experience through loyalty and promotions, and collaborates on store-wide initiatives to support safety, cleanliness, merchandising and associate engagement.
You will lead, develop and coach colleagues, manage daily tasks, assist during Leader on Duty shifts, handle POS transactions, and
We are seeking a motivated Retail Experience Lead:
Customer Service & Team Coach to join Pet Smart Store Support Group, Inc. in Waldorf, MD, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Retail Experience Lead:
Customer Service & Team Coach role at Pet Smart Store Support Group, Inc., based in Waldorf, MD, United States.
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