Sales Manager – La-Z-Boy Furniture Galleries

Job Summary

Sell Luxury. Live Modern. Earn Without Limits. Now Hiring:
Sales Manager – La‑Z‑Boy Furniture Galleries

Location:

Waldorf, MD

Compensation:
Base + Unlimited Commission

Join an industry‑leading organization where people, innovation, and a legacy built on family create an inclusive environment.

• Guiding high‑end clients through a premium sales experience.
• Creating inspired spaces with world‑class furniture and décor.
• Curating luxury looks while earning commissions with no ceiling.

Process

• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
• Promote In‑home design program.
• Champion and role model the selling process by overseeing the interaction on the sales floor and evaluating team performance.

People

• Provide coaching, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
• Ensure staff deliver exceptional customer service, building long‑term relationships that enhance customer loyalty and satisfaction.
• Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with the company values.
• Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.

Brand Advocacy

• Ensure the store and team consistently reflect the company’s brand image, values, and customer experience standards.
• Champion the delivery of a branded customer experience, ensuring that the store layout, product presentation, and employee interactions align with brand guidelines.
• Support company‑wide marketing initiatives and promotions, ensuring they are executed correctly and in line with the brand’s positioning.

Operations

• Resolve customer concerns and other issues that may interfere with efficient sales operations.
• Support planning and executing sales promotion and events.
• Collaborate with support teams to ensure flawless execution of operational excellence.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

Scope & Impact

This position holds significant influence over the store’s financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. Reports to the Store Manager of the assigned location with indirect influence of sales team.

• Education:
  
  High School or GED Equivalent
• Experience:
  
  1-3 years in a business unit with a retail sales emphasis.
• Skills:
  
  Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
• Other:
  Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays.

• Experience managing in a retail environment with a strong focus on sales.
• Strong business acumen.
• Advanced interpersonal skills, communication skills & experience in building effective relationships.

• Ability to lift and/or carry up to 50 pounds.
• Ability to stand for long periods of time.
• Nearly continuous use of repetitive hand motions, hearing and listening.
• Often required to sit, walk, bend and stoop.
• Subject to inside environmental conditions.
• Ability to pass background and drug screen.

Training Pay: $20 per hour for 2-6 weeks (no commission)

Average Earning Potential After Training: $45,000 - $75,000+ (inclusive of base, commission and bonus)

Total Compensation Range: $15,000 - $90,000+ (will not pay less than state/local minimum wage requirements)

Post‑Training Pay – You choose between 2 plans!

• Sales Manager Plan 1
  • Base Pay: $10,400 per year
  • Commission & Bonus:
    Earn more with UNCAPPED commission on written sales – 6% on La‑Z‑Boy Design Sales and 4% on other sales, other than La‑Z‑Boy Design Sales. Monthly bonus opportunity of $0 - $1,500 based on specific group sales goals
• Sales Manager Plan 2
  • Base Pay: $26,000 per year
  • Commission & Bonus:
    Earn more with UNCAPPED commission on…