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Member Experience Concierge & Solutions Advocate

Listing for: WebTPA
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR

Job Description & How to Apply Below

WebTPA, a Guide Well Company, seeks a Member Experience Specialist to partner with Account Executives and HR Benefits leaders to enhance member experiences and resolve escalations. You will engage with members and client HR teams, design member solutions, and manage EDI-related issues while maintaining HIPAA compliance and delivering concierge-level service.

The role sits in Account Management, with regular 8-to-5 onsite hours at the Walker, MI location, and requires strong communication,

The Member Experience Concierge & Solutions Advocate role at WebTPA is now open for applications in Walker, MI, United States.

Join us at WebTPA as our next Member Experience Concierge & Solutions Advocate in Walker, MI, United States.

We are currently recruiting a Member Experience Concierge & Solutions Advocate for our team in Walker, MI, United States.

This is a great role to take on the Member Experience Concierge & Solutions Advocate role at WebTPA.

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