Office Assistant - Spokane SNU

Overview

Office Assistant 3 (OA3) in the Community Corrections Division, Spokane, WA. Full-time, permanent.

Work hours:

Monday-Friday, 8:00 am to 5:00 pm. This is a position within the Spokane Special Needs Unit (SNU) located at 1717 W Broadway Ave, Spokane, WA 99201.

Location: Spokane, WA

Salary: [DOC WFSE Monthly Salary Range 39: $3,630.00 to $4,833.00]

Note:

If you are viewing this posting from an external job site, copy/paste and search via the following link to apply directly to this and other positions within our agency:

The Mission of Washington State Department of Corrections (DOC) is to improve public safety by positively changing lives. This position works under general supervision from the Administrative Assistant 3 (AA3) and performs duties involved with the reception desk and provides advanced clerical support tasks for the Spokane Special Needs Unit (SNU).

• Provide front desk reception, clerical support, and data entry.
• Greet and direct clients, general public, and stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Receive equipment and supplies from vendors.
• Manage and maintain electronic and physical files.
• Database entry and retrieval from systems such as OMNI (Offender Management Network Information) and OnBase.

Other duties as assigned.

• High school diploma or GED equivalent.
• Six months of clerical experience that includes basic knowledge of Microsoft Office programs (Word, Outlook, Excel).

• Maintain regular and reliable attendance.
• Respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal/external databases and various computer platforms and applications.
• Ability to proofread written material and correct errors in grammar and punctuation.
• Ability to communicate effectively with staff, supervised individuals, stakeholders, and the public.

Select the "Apply" button located at the top right corner of this posting. A complete application packet will include:

• Online application (resume cannot substitute for this requirement).
• Cover letter regarding interest in this position.
• Resume (detailed and chronological).
• Three professional-level references with current contact information. References are contacted after the interview process.

Applicants wishing to claim Veterans’ preference should attach a copy of their DD-214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

Do not include personally identifiable information or personal photos within your application packet. Incomplete applications or citing the resume in lieu of the requested information may disqualify you from the process.

Vision: Working together for safer communities. Mission: Improving public safety by positively changing lives. Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. The DOC is an equal opportunity employer and does not discriminate.

Telework Details: This position may be allocated for telework for up to one day each week. If approved, work may be performed from home or another offsite location within Washington using internet or cellular hot spot. Employees must maintain confidentiality and may need to commute to a DOC facility or field office as required.

What We Offer: Competitive benefits package including retirement, insurance, and paid leave. Benefits details may vary by appointment type.

Updated 07-21-2025.

Note:

References definitions, I-9 employment eligibility, and other standard notices apply. This recruitment may be used to fill other positions within 60 days after the listed position(s) have been filled.

Important:
The application includes several questions and checklists (e.g., questions about experience with multi-line phones, databases, and the ability to work with individuals with criminal backgrounds). Please answer as directed to avoid disqualification.

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

Industries: Government Administration

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