DSHS ESA Forms & Records Analyst

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DSHS ESA Forms & Records Analyst 1

Are you detail-oriented? Do you strive to stay organized and excel at doing so? The Economic Services Administration (ESA), Customer Service Contact Center is looking for a Forms & Records Analyst 1 to join our dedicated team in the Hub Imaging Unit (HIU) in Yakima, WA.

In this role, you will sort, scan, and index forms into an electronic tracking and display system. You will also process documents, including reviewing, cataloging, and transmitting forms for records retention, migration, and disposition. This is an in‑office‑only position.

• Receive, analyze, organize and prepare client forms and records while adhering to policies and procedures.
• Analyze forms and prepare batches for imaging, differentiating by household, document code, client , and date.
• Analyze records management discoveries, developing and implementing plans for rectifying system deficiencies.
• Assist with reviewing and updating record retention schedules and coordinate retrieval of information in response to requests from staff and management.
• Image client documents using ILINX capture software and Kodak Capture.
• Assist in developing records retention policies and procedures.

• Ten key experiences (specifics required by employer).
• Ability to type 40 words per minute.
• Ability to work with a computer on a daily basis.
• Accurate keyboard skills and proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work in a high‑volume environment with frequent task switching.

• Professionals with an associate's degree in business administration, accounting, industrial engineering, or a related field.
• or
• High school diploma or equivalent and two years of experience in forms and/or records management, or equivalent education/experience.

• Cover letter.
• Resume.
• Three professional references.

Questions? Email the recruiter gi.gov and reference job number 09118.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at . Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7‑1‑1 or 1‑800‑833‑6384.

Washington State offers a competitive benefits package, including medical (including vision), dental, basic life insurance, retirement plans, paid leave, staff training and other compensation benefits. Employees may enroll each year in a medical flexible spending account and purchase additional coverages. Detailed information is available on the Public Employees Benefits Board (PEBB) website and the Health Care Authority’s Washington Wellness program.

• Paid holidays, personal holidays, sick leave and vacation accrue according to public service regulations and collective bargaining agreements.
• Full‑time employees earn eight hours of sick leave per month; part‑time accrual is proportional to pay status.
• Military leave: 21 days paid per year.
• Bereavement leave: five days paid for death of a family or household member or loss of pregnancy.
• Additional leave options include leave sharing, parental leave, Family and Medical Leave Act (FMLA), and leave without pay.

Entry level

Full‑time

Administrative;
Government Administration

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