Tasting Room Associate

Tasting Room Assistant Job Description

Tasting Room Associate

Precept Wine is the largest privately owned wine company in the Northwest. We’re seamlessly integrated to run our own vineyards, wineries and world-class tasting rooms. Currently we are looking for the best and brightest to fill an immediate opening for a Tasting Room Associate at our Waterbrook Winery in Walla Walla, WA. The Tasting Room Associate reports directly to the Tasting Room Manager.

The Tasting Room Associate will consistently provide above-and-beyond customer service while employing effective selling techniques in a team environment. Meet or exceed operational standards and strengthen daily operations by working cooperatively with the Tasting Room Manager and Tasting Room Assistant Manager.

• Provide a welcoming atmosphere and unique tasting experience to all guests
• Describe wines, winemaking techniques, and winery history
• Effectively suggest and sell wine
• Encourage wine club sales and promote membership
• Communicate with a diverse clientele
• Create a memorable experience for customer
• Accurately handle routine purchasing transactions, including operating cash register and accounting of daily sales; processing returns, discounts, etc.
• Provide general tourist information and assist guests as local concierge
• Stock both wine and non-wine items
• Assist with hospitality special events
• Knowledge and maintenance of POS system
• Display sound judgment and problem solving when issues arise
• Communicate clearly, respectfully and in a timely manner with employees and manager
• Follow all company, state and federal policies and laws

• 2 years’ customer service experience
• 1 year sales experience
• Must be 21 years of age with current Washington State LCB Class 12 mixologist permit
• A passion for wine
• Demonstrated sales ability
• Ability to stand, walk, and talk for lengthy periods of time
• Must be able to work days, evening special events, weekends and holidays
• Ability to understand and accurately follow written and verbal instructions
• Strong problem solving skills and sound judgment
• Demonstrate strong communication skills
  
  Positive and engaging attitude
• Ability to lift items up to 40lbs

Precept Wine is an Equal Opportunity Employer.

Benefit Eligible Employees are automatically enrolled in three (3) company paid plans:

• $30,000.00 Basic Employee Life & AD&D Insurance
• Long Term Disability
• Employee Assistance Plan

The following additional benefits can be purchased for benefit eligible employees:

• Medical PPO or HSA Insurance
• Dental PPO w/ or w/o Orthodontic Coverage Insurance
• Voluntary Short Term Disability Insurance
• Additional Life & AD&D Insurance
• Commuter/Parking Benefits
• Vision Insurance (Company Paid)

ALL Employees Are Granted

• 9 Days of Holiday Designated PTO
• Sick/Vacation PTO Accrual (if eligible)
• 401k Retirement Services (if eligible)