Quality Assurance Tester; IT Quality Assurance - Journey

Quality Assurance Tester (IT Quality Assurance - Journey)

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2 days ago:
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Attention Revenue! Your Taxpayer Account Administration division is looking to fill an IT Quality Assurance - Journey position to serve as a Quality Assurance Tester for local tax. This position is responsible for system quality assurance execution through comprehensive and accurate testing of Automated Tax & Licensing Administration System (ATLAS) changes, enhancements, defects, projects, core system upgrades, and service packs.

TAA is a division of Revenue that administers many programs, including excise tax, forest tax, fish tax, cigarette and other tobacco products taxes, local sales tax, tax incentives, reseller permits, and distribution of state and local taxes. Additionally, the division is responsible for ensuring compliance with the Uniform Unclaimed Property Act and returning unclaimed property (UCP) to the rightful owners. This is an opportunity to work with supportive teams: we value the open exchange of ideas and information, work together to solve problems, and continuously seek ways to enhance usability and improve customer service.

At our core, TAA values above all:

• Getting work done accurately.
• Working efficiently.
• Sharing new ideas.
• Being kind.

• Support the planning, execution, and reporting of ATLAS quality assurance.
• Meet individual testing goals simultaneously while supporting team goals and adjusting as required.
• Develop test plans, test data and test scenarios. Provide alternative mitigation approaches if the test execution does not progress according to plan.
• Understand how and why the system is configured to identify missing scenarios or functional areas of higher risk.
• Execute test scripts and scenarios as assigned to determine if ATLAS configuration and development is working as intended.
• Collaborate with and support business end users, TAA System Specialists, TAA Testers, other divisions’ testers in the impacted divisions, and partner agencies.
• Develop and maintain an understanding of how agency processes link together to better execute and problem solve end‑to‑end tests.
• Identify best practices, improved protocols and activities designed for continual process improvements associated with testing efforts.

This position has the flexibility to work remotely the majority of the time; however, the duty station is in Tumwater, Washington and the successful candidate must agree to travel to the office for key scheduled meetings or as operational needs dictate. Details of teleworking considerations will be addressed during the interview process.

• Software Testing and Quality Assurance Expertise – applying advanced knowledge of testing methodologies (black box, white box, regression) to validate system functionality and ensure quality outcomes.
• Business Process and Domain Knowledge – demonstrating deep understanding of Taxpayer Account Administration workflows and how they intersect with system functionality.
• Analytical and Problem‑Solving Skills – identifying root causes of test failures, analyzing configuration impacts, and proposing actionable solutions.
• Agile and Iterative Development Fluency – operating effectively within Agile frameworks, contributing to sprint planning, iterative testing, and continuous feedback loops.
• Systems Integration and Data Flow Awareness – ensuring end‑to‑end testing coverage and accurate validation of inter‑agency processes.

• Local Tax Testing Experience – experience in testing and writing test scenarios for local tax rate changes, distribution, revenue, and legislation.
• Decision‑Making and Prioritization – makes informed decisions about test coverage, defect severity, and risk mitigation.
• Adaptability and Resilience – manages shifting priorities, tight deadlines, and evolving requirements with professionalism.
• Change Control and Documentation Discipline – applies structured change control practices and maintains accurate,…