Laboratory Software System Administrator

Job Description Do you enjoy being the person who keeps critical systems running, solves complex problems and enables teams to deliver high-quality work? As a Laboratory Software System Administrator, you'll play a vital role in supporting the laboratory operations that underpin Fugro's geotechnical projects across the globe.

Working at the heart of our laboratory environment, you'll be responsible for the systems that manage geotechnical testing data, sample tracking, reporting and operational workflows. Your work will directly support the delivery of Geo-data used in major offshore wind, energy transition, infrastructure and marine projects worldwide.

This is much more than a traditional IT support role. You'll work closely with laboratory teams, engineers, technical specialists and business stakeholders to ensure systems are optimised, reliable and fit for purpose. Whether you're enhancing workflows, improving data quality, supporting new functionality or troubleshooting critical issues, you'll have a direct impact on how efficiently our laboratories operate and how successfully projects are delivered.

For someone who enjoys technology, continuous improvement and working with highly skilled technical teams, this is an opportunity to become a subject matter expert in a business-critical environment while helping shape the future of our laboratory systems.

Your

Role and Responsibilities:

Act as the primary administrator for laboratory and operational systems, ensuring they remain secure, reliable and available to users.

Support the systems used to manage geotechnical testing, sample tracking, laboratory workflows and project data.

Manage user access, permissions and system configurations in line with business and security requirements.

Maintain effective system governance, change-control and configuration records, ensuring compliance with information-security, data-protection and laboratory quality requirements.

Investigate and resolve system issues, working closely with laboratory teams, engineers, software providers and IT colleagues.

Support system upgrades, enhancements and controlled releases, coordinating system testing and user acceptance testing, tracking defects and confirming that changes meet defined requirements.

Configure workflows, forms, reports and system settings to meet operational and laboratory requirements.

Monitor data quality and system performance, identifying opportunities to improve efficiency and user experience.

Support data migration, cleansing and validation activities, maintaining appropriate controls over system data, master data and test datasets.

Produce and maintain system documentation, training materials and support guides.

Deliver user training and provide ongoing support to laboratory and business users.

Collaborate with stakeholders to understand operational challenges and translate them into practical system improvements.

This is a full-time, site-based role at our Wallingford laboratory.

What You’ll Need to Thrive in This Role:

A degree in computer science or a related discipline, or equivalent relevant systems-administration experience.

Experience administering or supporting business-critical applications, enterprise systems or laboratory management systems.

Strong troubleshooting and analytical skills with the ability to diagnose and resolve complex technical issues.

Experience managing user accounts, permissions and access controls.

Confidence working with data, reporting tools, system configurations and software testing activities.

Experience supporting the software-development lifecycle, including system configuration, testing, controlled releases and user acceptance activities.

Strong attention to detail with a focus on data integrity, accuracy and quality.

Th…