Public Safety Dispatcher​/Telecommunicator

• Duty
  
  Location:
  
  {}, Central Village, CT
• Employer:
  
  The hiring public safety or consolidated communications agency identified in the official vacancy
• Pay:{}–{} per year
• Schedule:
  
  {}
• Appointment Type:{}
• Who May Apply:{_apply}
• Final date to receive applications:{}

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.

• Meet the hiring agency’s eligibility and minimum age requirements
• Complete required background screening and competency assessments
• Complete medical, psychological, or drug screening when specified
• Successfully complete training for assigned operational positions
• Maintain applicable certifications and continuing education
• Follow confidentiality rules and emergency staffing procedures

Telecommunicators typically work at technology-equipped consoles for extended periods. Duties involve headset communication, keyboard entry, screen monitoring, and sustained attention. Exposure to distressing incidents is possible. Review the vacancy for essential functions and accommodation information.

Eligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance resources, and professional development. Additional compensation and benefits depend on the employer, classification, and appointment conditions.