Enterprise Applications & Systems Engineer

Enterprise Applications & Systems Engineer

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Director of Information Technology Services

General Information

Job Title:

Enterprise Applications & Systems Engineer

Location:

333 Christian Street, Wallingford, CT 06492, United States

Employee Type:
Exempt

Description

Essential Functions

• Provide technical support and administration for the School’s core information systems, ensuring reliability, security, and performance.
• Manage SQL development and administration, including queries, stored procedures, data loads, and performance tuning.
• Collaborate with ITS staff and campus stakeholders to ensure system compatibility, effective data flows, and optimized workflows.
• Perform process reviews, identify gaps, and implement approved technology solutions with clear project plans.
• Create and maintain system documentation, supplementing vendor materials with Choate-specific guidance.
• Support end users with reporting needs using Crystal Reports, Excel, and other tools; develop complex reports as required.
• Lead or support system upgrades, implementations, and QA testing in test and production environments.
• Troubleshoot escalated issues, document resolutions, and provide post‑implementation support until transitioned to first‑level support.

Secondary Duties

• Take on other responsibilities as assigned by the Manager of Information Systems, Associate Director of Information Systems, and/or the Director of ITS.
• Assist Systems Engineers and Developers as needed to support team projects and initiatives.

Education

Bachelor’s degree in an IT/CIS or related field preferred or work experience equivalent.

Prior experience:

• 3 years’ experience working with information systems.

Required Qualifications

• Extensive experience in information systems in an enterprise or campus environment.
• Extensive knowledge of relational databases, web and client-server concepts, data processing, and campus-wide information systems.
• Strong background and understanding of SQL database design, development, and administration.
• Familiarity with APIs and their use in system integrations, data exchange, and application connectivity.
• Experience with form creation and customization for web-based and enterprise applications.
• Proven experience in the development and implementation of standards, procedures, and guidelines to support operational processes.
• Proven technical, analytical, and problem-solving skills with the ability to communicate effectively with technical and non-technical stakeholders.

Preferred Qualifications / Specialized Training

• Experience working in education or healthcare information system environments.
• Technical experience with systems networking, database structure, web development, report generation, and end-user support.
• Familiarity with enterprise-level applications and large-scale environments.
• Knowledge of integration infrastructure (e.g., Single Sign-On, identity management, APIs, middleware).

Other Key Competencies

• Self-motivated, flexible, and able to manage shifting priorities in a fast-paced, customer service–oriented, on-call environment.
• Enthusiasm for refreshing knowledge and learning new skills.
• Ability to rely on experience and judgment to plan, prioritize, and accomplish goals.
• Works effectively both independently and as part of a team, including with colleagues of varying technical expertise.
• Strong oral, written, and interpersonal communication skills.

Schedule

A regular 5‑weekday, hybrid work schedule with some off‑hour and weekend coverage. Must be available for occasional travel as needed, using all modes of transportation.

Working at Choate

Choate Rosemary Hall is a coeducational, independent secondary school located in central Connecticut with 850 boarding and day students and over 400 employees. Choate serves intellectually gifted and motivated students of diverse backgrounds from across the globe whose commitment to serious study is enhanced in an academically challenging and personally supportive setting.

Choate provides students with transformative and meaningful experiences that instill lifelong habits of learning, leadership, and service, shaped by innovative and passionate educators.…