System Technician

Base pay range

$30.75/yr - $39.37/yr

The scope of the Systems Tech role is responsible for installing, maintaining, and servicing a range of security systems, including fire alarms, video surveillance, access control, and intrusion detection systems. This role involves performing system tests and inspections, troubleshooting and repairing equipment, programming systems, and conducting site surveys. Technicians are also tasked with completing electronic work orders and reports, coordinating with project managers, and ensuring compliance with relevant codes and standards.

Additionally, they provide customer support, instruct clients on system operations, and participate in on‑call rotations as required.

• Set up and program fire alarms, intrusion alarms, access control, and video surveillance systems for residential and commercial clients.
• Diagnose, repair, and maintain system components to ensure optimal functionality and compliance with safety codes.
• Evaluate job sites, perform inspections, and test systems to verify proper installation and code adherence.
• Complete electronic work orders, system documentation, and compliance reports in a timely and accurate manner.
• Communicate with clients to explain system features, provide usage training, and ensure customer satisfaction.

• 1 to 2+ years of experience in installing, testing, inspecting, and repairing security systems, including fire alarms, video surveillance, access control, and intrusion detection systems.
• Other job duties as assigned.

• Must have a valid CT C-6 license or higher. Must be able to obtain a Department of Defense security clearance and/or Massachusetts security certificate of clearance. Valid Driver's License required.

High School Diploma or equivalent is required; completion of a vocational, technical, or licensing training program is preferred.

• Ability to use equipment to perform the job: ladder, company vehicle, hand tools, (e.g. screwdriver, drill, meters, telephone headset, soldering iron, pipe bender, Hilti gun, etc.), telephone, lift, and adding machine.
• Must be able to see color to discern color‑coded wiring.
• Prolonged periods standing, kneeling, bending, and climbing ladders or scaffolding.
• Must be physically capable of pulling wires and cables through conduits.
• Must be able to lift up to 50 pounds at a time.
Our Meaningful Mission

Seize our moment to help save lives and property with systematic excellence.

Our Values
• Is it the Truth?
• Is it Fair to all concerned?
• Will it build Goodwill and Better Friendships?
• Will it be Beneficial to all concerned?
Equal Employment Opportunity Statement

American Alarm & Communications, Inc. is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected under applicable law.

Americans With Disabilities Act

American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

Seniority level

Entry level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

Security and Investigations