Accounts Receivable Specialist; in CA

Accounts Receivable Specialist (HYBRID)

Join the Hillendale Home Care team! Hillendale Home Care is a home care agency committed to providing exceptional care and support for seniors and their families. Our mission is to enrich the lives of aging adults and the families and caregivers that support them. We are growing rapidly and seeking an Accounts Receivable Specialist who will be hybrid from our Walnut Creek, CA office.

• Process client billing accurately and on schedule for a multi‑site home care company.
• Review billing fields and new client setups for accuracy and completeness.
• Perform risk analysis on outstanding receivables and identify potential collection issues.
• Process payments, refunds, and adjustments as needed in accordance with company policies.
• Identify payer trends and effectively communicate findings and recommendations to management.
• Reconcile accounts receivable balances regularly to maintain accuracy and integrity of financial data.
• Review accounts for potential bad debt adjustments and prepare recommendations for write‑offs or collections.
• Follow Long Term Care (LTC) insurance guidelines, documentation standards and submission requirements.
• Organize and prioritize daily work to ensure all responsibilities are completed accurately and on schedule.
• Recommend new approaches, policies, and procedures to drive continuous improvement within the accounts receivable function.
• Identify process improvements and support implementation of billing best practices and system efficiencies.
• Collaborate with internal departments to resolve billing discrepancies and payment issues.

• Associate’s degree in Accounting, Finance, HR, or related field (Bachelor’s preferred).
• 3+ years of account receivables, billing, and processing payments, preferably in healthcare, home care, staffing, or distribution operations.
• Strong understanding of accounts receivable processes, billing, and collections procedures.
• Strong Excel skills (VLOOKUPs, data reconciliation, data analysis).
• Proficiency with Google Workspace apps (Google Docs, Sheets, Slides, Gmail) and Excel.
• Strong organizational and time management skills.

• Mission‑driven culture focused on care, compassion, and community.
• Collaborative leadership team and supportive company culture.
• Competitive compensation, incentive, and benefits package, including medical, dental, vision, 401(k) match, paid time off, paid company holidays, and a fun collaborative work environment.

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